Terms of Sale
While good service dictates that no sale is ever actually 'final,' there has to be some common sense rules to determine how business will be conducted. If you have any questions that are not answered here, please feel free to email to find out.
Shipping & Handling
Shipping and handling charges will be combined on multiple items to try to keep the costs reasonable. Shipping charges are figured based on the weight and destination. If shipping is significantly less than figured, you will receive a credit for the difference.
All domestic shipping will include some form of Delivery Confirmation.
All international shipping will include some form or tracking whenever possible. Orders over $250 MUST be shipped Priority Mail International which has complete tracking
Returns
We sell collectible items which value can change over time. You cannot return an item just because you found it later for less. We will accept returns if an item was not accurately described and we are contacted within 7 days of receiving the item. All returned items must be in the condition sent, and must be received before a refund is issued. NO returns on sealed boxes, cases or sealed cards that have been opened. Refunds will normally be made in the same form as payment was received, but may also be made by company check if necessary. Please email before returning any item, so we can try to work out the problem or so we know to expect the returned item.
Payment
Many forms of payment are acceptable:
If sending payment, please let us know you are sending it, and mail to:
Scifi Cards
PO Box 10187
Glendale, AZ 85083
Pre-order Policy
Pre-orders are made available on the website prior to the product being released. When known, we will include a target release date. This date is NOT firm as delays happen in this industry.
There is a 25% deposit required to lock in your pre-order. This deposit is non-refundable unless the product is outright cancelled by the manufacturer. This deposit will be applied against your order total when the product is ready to release.
Approximately 7-14 days prior to actual release of the product, you will be contacted to settle up your order so that the order can ship on or as soon as possible after the release date. This settlement will come in the form of a personal item on the website where your total with shipping, less deposit, will be available for you to pay using any of the normal payment methods. At this time you can also add additional products including supplies to the order.
Payment is due on the release date. Orders not paid for by then will not ship. Unless arrangements have been made, any order not paid for 3 days after the release date will be cancelled and the deposit forfeited.
Privacy
Scifi Cards does not and will not share your personal information with anyone. We take this very seriously. Our email list is kept on a secure server and does not get shared with anyone for any reason. Our newsletter is Opt-In, meaning you have to ask to be added to the list.
While good service dictates that no sale is ever actually 'final,' there has to be some common sense rules to determine how business will be conducted. If you have any questions that are not answered here, please feel free to email to find out.
Shipping & Handling
Shipping and handling charges will be combined on multiple items to try to keep the costs reasonable. Shipping charges are figured based on the weight and destination. If shipping is significantly less than figured, you will receive a credit for the difference.
All domestic shipping will include some form of Delivery Confirmation.
All international shipping will include some form or tracking whenever possible. Orders over $250 MUST be shipped Priority Mail International which has complete tracking
Returns
We sell collectible items which value can change over time. You cannot return an item just because you found it later for less. We will accept returns if an item was not accurately described and we are contacted within 7 days of receiving the item. All returned items must be in the condition sent, and must be received before a refund is issued. NO returns on sealed boxes, cases or sealed cards that have been opened. Refunds will normally be made in the same form as payment was received, but may also be made by company check if necessary. Please email before returning any item, so we can try to work out the problem or so we know to expect the returned item.
Payment
Many forms of payment are acceptable:
- Visa/MasterCard/Discover/American Express/JCB Card direct processing
- PayPal for all forms of payments
- Money Orders through the mail (In US funds)
- US Personal/Business Checks
- Shipment will be held until the check has cleared our bank which can be as long as 7 business days.
If sending payment, please let us know you are sending it, and mail to:
Scifi Cards
PO Box 10187
Glendale, AZ 85083
Pre-order Policy
Pre-orders are made available on the website prior to the product being released. When known, we will include a target release date. This date is NOT firm as delays happen in this industry.
There is a 25% deposit required to lock in your pre-order. This deposit is non-refundable unless the product is outright cancelled by the manufacturer. This deposit will be applied against your order total when the product is ready to release.
Approximately 7-14 days prior to actual release of the product, you will be contacted to settle up your order so that the order can ship on or as soon as possible after the release date. This settlement will come in the form of a personal item on the website where your total with shipping, less deposit, will be available for you to pay using any of the normal payment methods. At this time you can also add additional products including supplies to the order.
Payment is due on the release date. Orders not paid for by then will not ship. Unless arrangements have been made, any order not paid for 3 days after the release date will be cancelled and the deposit forfeited.
Privacy
Scifi Cards does not and will not share your personal information with anyone. We take this very seriously. Our email list is kept on a secure server and does not get shared with anyone for any reason. Our newsletter is Opt-In, meaning you have to ask to be added to the list.